Reviews from guests
We had booket af “Ten tastings of Hamburg”-guided tour. We had paid nearly €400 for the tour and of course the food was included - but the guide didn’t know that (not least beacuse he had a message from the Company, that said we had paid a lot less for the tour).
We stopped the tour right away and contacted the company to get a full refund - but the company doesn’t return. We have written several times already since yesterday, but we don’t get any response.
So: do not (ever!) book anything with “Withlocals”; you don’t get what you pay for, you can’t come in contact with them and they don’t pay their guides enough, since they don’t tell them the correct amount. Unacceptable!!!
I had an absolutely fantastic time with Vitalina! It was my first time in Hamburg and we covered more ground and sites than one would think possible. We visited everything from coffee at Spreicherstad Kaffeerosterei, views at St Nikolai and the modern Elphi, a stop at the elbe tunnel to see the car lift, to the historical sites of the city, both the old and the new. We even had time to catch a phenomenal organ concert at St Michaelis church. Vitalina truly has a heart for Hamburg which really comes through her conversation. Not only did I experience an absolutely fantastic tour, but I also met a new friend. If you need a tour, there is no question you should see the city through her eyes. Thank you Vitalina!!!Hamburg Day Trip Tour
Disrespectful and unprofessional. A group of 6 friends travelled to Hamburg for this event and she didn't even have the decency to write back.Host didn't show up
Can't rate Gustavo's tour, because he never showed up. Meeting place clearly said St. Michaelis Church, but Gustavo want to St. Nikolai Church. He said he would come to the correct location, and I provide exact details of where we were waiting (Entrance No. 2, across from Besucherzentrum. About 20 min. later, he texted he was on the other side of the streat by the statute of Michaelis (?). Note - this statue is on the side of the church on a roof and not across the street.
We waited for over 30 minutes and I finally texted we had to leave. Very disappointing experience, especially since this was a national holiday and nothing was open.Guide never showed up
Vitalina is an extremely friendly and knowledgable guide. She showed us all the sights around Hamburg and explained the sights and local customs. She is super friendly and helped us get a first hand experience of this beautiful city. She went out of the way to help us na dmake this a worthwhile experience ! Thanks Vitalina :)Wonderful tour !
From the bustling harbor to the quiet charm of hidden alleyways and even an organ recital(!!) our tour of Hamburg was nothing short of magical, thanks entirely to Vitalina. With an infectious passion for the city and a deep well of knowledge, she transformed what could have been a standard sightseeing trip into an unforgettable journey through Hamburg's heart and soul.
We hit the major highlights, but what was really special was Vitalina's knowledge of often over-looked sights, smells, and sounds of Hamburg. From coffee shops and franzbrötchen , to fish sandwiches and church steeples, Vitalina had it ALL covered.
Highly recommend spending time with her when you are in this special city!Wonderful Tour with Vitalina
We had a excellent tour with Vitalina. She is very well informed about Hamburg, it's history and the hitten gems.
Excellent tour guide
I had the pleasure of spending three hours with Vitalina, and it was truly an exceptional experience. She took me on a journey through Hamburg, showcasing not only the city’s iconic landmarks but also its hidden gems that I would have never discovered on my own.
Vitalina’s knowledge of the city’s history, culture, and local secrets is impressive, and her passion for Hamburg shines through in every story she shares. From the bustling port to quaint, off-the-beaten-path streets, she curated a tour that felt personal and engaging.
Her warm personality and ability to tailor the experience to my interests made the time fly by. Whether you’re visiting Hamburg for the first time or looking to dive deeper into its unique character, a tour with Vitalina is an absolute must. It’s the perfect way to start your visit and truly connect with the city. Highly recommended!Perfect start to your hamburg visit
I’m a very peculiar and demanding traveler since first I see all the monuments and landmarks on my own and THEN I look for locals to show me around “secret spots” without any other tourist
So my guide always has to improvise a lot and go out of the usual track.
VITALINA has been FANTASTIC in doing so and I highly recommend her if you come to Hamburg and have time for a non-boring visit.
And she didn’t pay attention to the clock ticking so she didn’t mind if we ended the tour way overtime without charging me any extras Best customized tour ever
We enjoyed the walk seeing the main sights in Hamburg, sadly, the weather was really bad! Walk Hamburg Sights
Vitalina heeft ons op een mooi tempo de stad laten zien. Onze trein was verlaat en ze was zelf zo flexibel om na ons diner de tour af te maken. Ze is erg enthousiast en we raden haar zeker aan. Superfijne stadstour
Vitalina was an amazing guide. She communicated with me prior to the tour and was on time at the meeting place. She took us every where and was knowledgeable on each site’s history and significance. We saw a lot during our time with her but never felt rushed or pressured to move on to the next stop. Highly recommend!Amazing Visit to Hamburg
Ania erschien nicht zum vereinbarten, bestätigten Treffpunkt, keine Antwort im Chat, keine telefonische Reaktion. Unmöglich! Absolutes No-Go!Schlechteste Erfahrung ever
Vitalina was helpful and friendly and responded to all our questions; even adding stops if we expressed an interest in something. All six of us really enjoyed it.Detailed, interesting tour
Sehr sympathische Führung
Viel Wissen und TpsToll
The tour was called “Highlights & Hidden Gems of Hamburg” and that was exactly what we got. Some of the places you could find in a guidebook but you would miss the local commentary. Other places you might walk right past without knowing what you just missed.
Vitalina was engaging and helped us understand her adopted city, one that has adopted her, as well.Hiding in Plain Site
My husband and I spent a lovely morning with Vitalina in Hamburg. She was professional, engaging and very good company. It was like being guided by a good friend. She spoke very good English and was knowledgeable and considerate. She was also very generous with her time. We can thoroughly recommend her.A wonderful morning
We thoroughly enjoyed our tour with Vitalina, who was friendly, informative and professional. The tour was adapted to suit our two teenagers. It set us up very well to make the most of the rest of our stay in Hamburg, with plenty of tips we have used. Overall, highly recommended.Ideal introduction to Hamburg
Booked a walking tour with Vitalina in Hamburg after arriving on a cruise ship and did not want to be hearded around the way cruise ship tours are arranged.
Vitalina was very flexible with arranging a meeting point with us and everything went smoothly meeting up and was so helpful with setting up the tour.
First time in Hamburg so did not know what to expect but we did not have to worry about that. From the moment Vitalina met us she took care of everything. It was incredibly relaxing.
Did I say relaxing? We walked 20 kilometres that day.
Lol. We did a couple of km’s on our own.
Vitalina’s tour was done at our pace and she made sure we did this in a relaxed way. At our pace. We saw everything - including the “cherry on the cake.” And we asked to end the tour at a specific part of the city. Not a problem for her.
Oh - don’t take selfies - this lady knows how to take pictures, she took some great photos for us.
Would I recommend Vitalina as a tour guide in Hamburg? Yes. You will meet a wonderful person and guide and leave having met a new friend.
Hamburg 2023
I’ll reserve my comments for the folks who are aiding me in getting a refund. Wasted Time in Hamburg
We really enjoyed the walk. Vitalina is easy going l, knows Hamburg and took us to all the important places and made great recommendations. Great walk with Vitalina!
We had a great time with Vitalina. She was on time, highly professional and good fun