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Elisa was great. Friendly and helpful. She is very knowledgeable and I enjoyed the experience. Highly recommend her for Milan tours.
Our tour guide, Francesco, tried his best to entertain us, but I think that the tour itself should be modified. Yes, the tour did include all of the items stated in the offering for 6 hrs. Seems like adequate time, but we took 2 hrs to ride the train from Milan to Como and back. Francesco did his best to tell us about some history. The hour boat tour was the highlight. Other than that, we ate a good lunch. I would suggest modifying to include the funicular to have a great view, visit to villa made famous in movies, Bellagio, hiking/strolling in nice areas. If the hours are not enough, then extend the tour hours or start the tour at Como. The current tour format is just OK.
We had a wonderful guided tour of Lake Como with Tanja! She was calm like the lake, and took us to nice spots away from the crowded touristy areas to be able to enjoy the beautiful area. Tanja was flexible with our kids’ last minute request for a swim in the lake, and she made it happen!
We only had one day to see Lake Como and wanted to maximize our time. Massimo created a perfect itinerary and managed to show us Varenna, Bellagio, Tremezzo, and Como, all the while making plenty of stops to eat, drink, and shop. He knows the area well and is extremely organized. We had a fantastic experience.